As part of your third-party due diligence, you should have a comprehensive plan to vet vendors before contracting with them. One of the first things you should consider is some type of pre-qualification form, for example a Request for Proposal (RFP). An RFP is an extensive questionnaire that you’d send to a select few vendors in the product/service space that you’re looking to outsource. These are your more serious contenders and it helps you weigh each vendor’s pros and cons.
Pre-Contract Due Diligence Items to Ask For
In addition to the RFP, the following are documents you should be requesting and checks you should be performing in order to help you review upfront risk and, ultimately, make your final decision:
- An executed vendor Confidentiality Agreement, Mutual Non-Disclosure Agreement (MNDA) or Privacy Statement
- Secretary of State Check
- Articles of Incorporation or Business License
- State of Incorporation
- Credit report
- Financials/Annual Report
- Certificate of Good Standing
- Tax ID #
- A list of any significant complaints or litigation against the vendor
- Liability insurance coverage, statement of insurance, worker’s compensations insurance and any other applicable insurance documents
- Listing of ALL subcontractors or other parties that have access to your organization’s data or information
- Copies of the contracts or confidentiality agreements/non-disclosure agreements of all subcontractors utilized who will be viewing or working with your organization’s data
- OFAC and PEP Check on principal executives and owners
- Negative news search
- Dunn & Bradstreet or Standard & Poor's report
- SSAE 18, SOC 1, SOC 2 and SOC 3 audits or any other information technology related audit (if required)
- Business resumption and contingency plans (if required)
Don’t forget, once you’ve evaluated the due diligence and selected the best fit for your organization, it’s time to negotiate! You want to write into the contract anything and everything that you can that will adequately define each parties’ roles and responsibilities as well as assist your organization with obtaining the best service levels. Think of provisions such as the following:
- Right to audit (site visits)
- Performance/service level expectations
- Reporting requirements
- Term duration
- Pricing
Considering these best practices will help tremendously with your pre-contract third-party due diligence.
Vendor vetting is a critical part of the process and must be done properly. Download the eBook.