Vendor Performance Management: Steps and Questions to Ask

A vendor performance management process helps ensure vendors provide your organization with quality products and services within a defined budget and timeline. This includes expectations around areas like compliance, operations, and customer service.

For the vendor performance management process to be effective, organizations must think carefully, plan ahead, and execute consistently. An effective process helps reduce costs, enhance customer satisfaction, mitigate risks, and more. 

Download the infographic to learn: 

• Basic steps of vendor performance management
• Practical ways to manage vendor performance
• Questions to ask regarding vendor performance