Request Demo →
On-Demand Webinar

How to Effectively Evaluate a Vendor's Performance

CPE Credit Eligible

Vetting and onboarding vendors takes time, but the work doesn't stop once the contract is signed. Performance monitoring is an essential component of any successful vendor relationship. Knowing that you should be monitoring  your vendor's performance isn't the same as knowing how to do that effectively. 

Watch this session to learn about the essential components of vendor performance management, including understanding the differences between a service level agreement (SLA) and a key performance indicator (KPI). We'll also dive into planning effective performance reviews, addressing performance issues, and engaging your vendor in the performance management process.

Watch now to learn: 
  • Why performance management matters
  • 4 key components of performance management
  • Establishing and utilizing the proper performance metrics
  • Planning for and addressing performance reviews
  • Best practices

Speakers

hilary jewhurst

Hilary Jewhurst, CTPRP

Head of Third-Party Risk Education & Advocacy

Hilary is responsible for the advancement and promotion of third-party risk management best practices and solutions through thought leadership, subject matter expertise and support for Venminder’s Customers, Marketing, Sales, and Third-Party Risk divisions. Hilary is a Certified Third-Party Risk Professional (CTPRP) through Shared Assessments.

Field of Study: Specialized Knowledge

Program Level: Basic

Duration: 1 Hour

Prerequisites: None

Who Should Attend: CEOs, CFOs, Compliance, Risk, BOD, Vendor Management, CPAs 

Advanced Preparation: None

Delivery Method: Group Internet Based

Refunds: This is a free event.

Cancellations: In the event that this session would need to be cancelled, you will be personally contacted and registered for the rescheduled event.

Concerns: For more information regarding administrative policies such as complaints, please contact our offices at +1 (888) 836-6463.

Information

Field of Study: Specialized Knowledge

Program Level: Basic

Duration: 1 Hour

Prerequisites: None

Who Should Attend: CEOs, CFOs, Compliance, Risk, BOD, Vendor Management, CPAs 

Advanced Preparation: None

Delivery Method: Group Internet Based

CPE Eligibility: Because this is an on-demand event, unfortunately, it is not eligible for CPE credits. All live events are eligible for 1 CPE credit per hour.

Refunds: This is a free event.

Cancellations: In the event that this session would need to be cancelled, you will be personally contacted and registered for the rescheduled event.

Concerns: For more information regarding administrative policies such as complaints, please contact our offices at +1 (888) 836-6463.

CPE Credit Eligibility

This session is eligible for 1 CPE Credit – you must be in attendance for the entire LIVE session, answer all three polling questions during the event, and complete the post-event survey. CPE Credit will be offered within 7-10 business days following survey submission.

Venminder is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor on continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE Credit. Compliance regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.  

Sponsorship Identification Number: 140591

NASBA_CPERegistry_logo_blue

 

landing-register-how-to-effectively-evaluate-a-vendors-performance

 

Watch Now

Venminder is committed to your privacy. We use the information you provide to contact you about our relevant content, products and services. View Privacy Policy.